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Resetting Shark Ion Robot Vacuum

What You Should Know When Buying One

As the latest series of models with lots of modern technologies equipped, Shark ion robot vacuum cleaners have become ideal choices for those who are too busy to clean their whole house with a vacuum cleaner. However, the complication of the new technologies may cause difficulties for users who are not tech savvy, especially when the machines get troubles. In this post, we will have a look at some experiences from Meredith Smith, the resident Associate Editor of The King Live website, about a regular task that a robot owner should know: factory reset, and when we need to do that.

DEFINITION

Factory reset in a robot vacuum is the action in which we put all the configurations back to the original settings. This is usually the last method to get rid of all the problems involving operation and functions. This task is used for most robot vacuums, from low-priced models to vacuums that receive top product reviews as technical problems can happen in every machine. 

WHEN DO WE NEED A FACTORY SETTING?

Before giving to another person

There are 2 reasons for this. First, the new owner can start operating the bot with the default setting, he or she then can adjust the configurations as they want without any problems. Second, the used robot vacuum stored a lot of information in your house, which should never be shown to anyone. Resetting the machine means you erase all the data inside.

Failure in wi-fi connection

Like any other smart devices on Amazon product site, Shark ion robot vacuum needs wi-fi connection to operate. After a long-time use, we may find the bot no longer connected for some reasons that we don’t know. The frequent solution is to reset the router or reset its configuration, but if this doesn’t work, reset the robot vacuum.

Software & operation issues

Software is considered the best of products as it controls every task of the machine. Similar to computers or smartphones, some tasks cannot be operated because of low memory left or software errors. You can recognize the problems by finding it goes around, not vacuuming, ignoring debris, not returning to the base or not charging. You may need to update the software to get rid of the errors but if it doesn’t work, reset the machine.

Provided that your robot vacuum doesn’t suffer from physical problems, you can fix all the technical problems by putting it to the factory setting.

HOW TO RESET THE ROBOT VACUUM

There are 2 ways to put the machine to factory settings.

If you control the device with a mobile app, go to “Settings”, search for “Factory Reset” then follow the instruction to reset the machine. This action will clean all the data since you first used it. It won’t take long and you will receive a notification when everything is done.

If the device cannot connect to the wi-fi, you can reset it manually by pressing and holding the power button, which is located underneath the machine. However, this way will keep some important information such as login accounts and cloud data. This is one of the factors making it receive top reviews on Amazon review with Meredith Smith.

CONCLUSION

Factory reset is what any user should know when owning a robot vacuum. Although you can ask for support from Shark customer service, as included in the user agreement, it may take more time and, in most cases, the consultants will advise you to reset the machine.

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