My work experience;
Air Ticketing and Reservation Agent*
Airline/Travel Agency, skyline travel agency
Dates of Employment;2024-2025
- Managed air ticketing and reservation systems, ensuring accurate booking and ticketing processes.
- Provided exceptional customer service, addressing clients' travel-related queries and concerns.
- Coordinated with airlines, travel agencies, and other stakeholders to resolve travel-related issues.
- Supervised travel agency staff, ensuring efficient operations and exceptional customer service.
- Coordinated travel itineraries, managed bookings, and handled customer complaints.
- Developed and implemented effective marketing strategies to increase agency visibility and revenue.
*Spa Therapist*
Spa Name, MEDUXXA SPA
Dates of Employment
2023-2024
- Provided exceptional spa services, including massages, facials, and body treatments, to ensure customer satisfaction.
- Maintained a clean and organized spa environment, adhering to health and safety standards.
- Developed and implemented personalized treatment plans to meet clients' specific needs.
*Hotel Manager*
Hotel Name, CERCLE MESSE DES OFFICIERS
Dates of Employment;2021-2023
- Supervised hotel staff to ensure efficient operations and exceptional customer service.
- Coordinated room assignments, managed front desk operations, and handled customer complaints.
- Implemented effective revenue management strategies to increase hotel occupancy and revenue.
*Translator/Interpreter*
Company Name;INSTITUTE JEAN BODY ZIBI
Dates of Employment;2019-2021
- Translated documents, websites, and audio files from English, French, and Deutsch to Igbo and vice versa.
- Provided interpretation services for clients, facilitating effective communication across languages.
- Edited and proofread translated documents to ensure accuracy and cultural relevance.
With my versatile skill set and passion for delivering exceptional service, I am an asset to any organization seeking a dedicated and culturally adept professional.
